Workday has just reached a new strategic milestone by announcing, on 1 October 2025, the completion of its acquisition of Paradox, a specialist in candidate experience powered by conversational artificial intelligence. With this integration, Workday is significantly strengthening its intelligent recruiting offering and promises companies a faster, smoother and, above all, more human hiring process.
A response to the new challenges of recruitment
In a tight labour market, where the battle to attract top talent continues to intensify, speed and the quality of the candidate experience have become decisive factors. It is precisely in this area that Paradox has established itself: its AI conversational agent supports candidates 24/7, facilitates interview scheduling and simplifies every step of the application process, particularly in high-volume hiring sectors such as retail, hospitality and logistics.
“Recruitment must be fast, personalised and engaging,” explains Aashna Kircher, Group General Manager at Workday. “By integrating Paradox, we enable our customers to move faster while delivering a truly human experience, regardless of the profile or role to be filled.”
A comprehensive suite, from discovery to hiring
With Paradox, Workday completes its solutions ecosystem. Companies now have an end-to-end suite:
HiredScore for smarter talent search and discovery.
Paradox to engage candidates through natural, instant conversations.
Workday Recruiting for seamless integration and tracking through to hiring.
The objective is clear: to provide recruiters with a single, intelligent platform that frees up time for high-value interactions and transforms the relationship between candidates and companies.
A human-centred vision
“We designed Paradox to make hiring simpler and more human through AI,” emphasises Adam Godson, CEO of Paradox. “Joining Workday gives us the opportunity to bring this vision to a global scale, helping recruiters focus on what truly matters: building connections with candidates.”
AI serving HR teams
Available now to Workday and Paradox customers, the Workday Paradox Candidate Experience Agent joins Workday’s growing portfolio of AI agents. This is another step that confirms the company’s ambition: to place artificial intelligence at the heart of talent management while remaining true to a resolutely human approach.
source: newsroom.workday.com
