body {
font-family: Arial, sans-serif;
line-height: 1.6;
margin: 20px;
}
h1, h2, h3 {
color: #2c3e50;
}
h1 {
border-bottom: 2px solid #2980b9;
padding-bottom: 10px;
}
.section {
margin-bottom: 40px;
}
.news-item {
margin-bottom: 20px;
}
.news-item h3 {
margin-top: 0;
}
.announcements ul {
list-style-type: disc;
margin-left: 20px;
}
.date {
color: #7f8c8d;
font-size: 0.9em;
}
Launch of Planful's One-Touch Portal
14 March 2025
To enhance the user experience, Planful Inc. announces the launch of the One-Touch Customer Portal, an interface integrated directly into its platform. Thanks to this innovation, users can now instantly access expert resources, receive real-time support and benefit from personalised recommendations, without leaving the Planful environment.
On the one hand, this portal centralises guides, videos and on-demand webinars, enabling customers to quickly find answers to their questions. On the other hand, it provides interactive technical support, ensuring faster issue resolution. In addition, thanks to an intelligent engine, each user receives suggestions tailored to their usage, thereby optimising their experience and productivity.
Until now, companies had to navigate between several channels to obtain support. With the One-Touch Customer Portal, however, all information and solutions are now accessible in a single click, directly from the Planful interface. This seamless and intuitive approach not only saves time, but also strengthens user autonomy.
According to Melissa Dreuth, Chief Customer and People Officer at Planful, "This portal was designed to meet our customers' growing expectations for speed and simplicity. Now, all of Planful's expertise is immediately accessible, making their day-to-day work easier and enabling them to get the most out of our platform."
Finally, this innovation will be officially presented at Perform25, Planful's annual event, which will take place in Miami from 12 to 15 May 2025 and in London from 4 to 5 June 2025. On this occasion, participants will be able to preview the One-Touch Customer Portal's features and speak with Planful experts to maximise its use.
