Having vast quantities of data does not guarantee better decision-making. This was the finding Hastings Deering reached before embarking on the modernisation of its planning processes. By adopting CCH Tagetik, the company unified its data and processes to improve forecast quality and gain greater visibility into its operations.
Hastings Deering, a major industrial equipment provider
Hastings Deering is one of the leading Caterpillar equipment dealers in Australia and the Pacific. The company supplies machinery, spare parts and maintenance services to sectors including mining, construction, agriculture, energy and infrastructure. To support its operations, it relies on planning processes capable of handling large volumes of data and coordinating multiple business functions.
The challenge: fully leveraging a data estate
Before its transformation, Hastings Deering had a significant volume of data distributed across multiple systems and numerous Excel files. Although this information was abundant, it was difficult to consolidate and analyse, limiting its value for decision-making.
The finance and supply chain teams worked with largely manual processes, while forecasts relied primarily on historical orders. This operating model limited long-term visibility and made it more difficult to optimise inventory levels.
The solution: integrated planning with CCH Tagetik
To modernise its processes, Hastings Deering chose CCH Tagetik to integrate demand and supply chain planning within a single platform. The company thus created a “golden thread” (a data thread), linking information from different sources in a shared repository.
This centralisation gives teams a consistent view of the data and facilitates collaboration between the finance and supply chain functions.
The results: better-informed decisions
Through this transformation, Hastings Deering improves forecast accuracy by drawing on both historical and the most recent data. The company also benefits from greater visibility into its inventory and its medium- and long-term planning outlook.
This success story shows that an integrated planning strategy is not solely about centralising data. Above all, it transforms a dispersed information estate into a genuine driver of decision-making, collaboration and operational performance.
source : CCH Tagetik
